Clearer ticket hand-offs and documentation.

After your enquiry, we arrange an initial conversation. We clarify your workflow, existing tools, and prerequisites. You receive an assessment of whether a pilot is suitable and what scope can be offered. Commissioning requires a separate proposal.

One defined hand-off or documentation workflow in your test environment. It processes an approved input and produces a structured draft for human review. The deliverables include agreed tests, a test report, and an operating and handover guide.

After the initial assessment, we define the workflow, test environment, integrations, and acceptance criteria. I then calculate an individual fixed-price proposal. Scope, prerequisites, and price are agreed before commissioning; additional work requires a separate agreement.

A process owner, suitable redacted test cases, and approved tools with test access. Any AI provider used must be explicitly approved. The enquiry form only needs a description of the workflow – no credentials or confidential tickets.

You identify the process owner, provide the agreed examples, and review the results with me. We plan two short reviews for the pilot and agree on their content and dates before starting.

We agree on the start and schedule with the proposal. They depend on the defined workflow, technical prerequisites, and availability of test data and access. The pilot starts once the agreed inputs and approvals are in place.

The pilot provides the basis for that decision. Production rollout, extra integrations, data migration, and ongoing support are not included. We review the value, test results, and remaining requirements together; production operation is agreed separately.